Terms & Privacy

Terms & Conditions

Welcome to Holitro (“we,” “us,” or “our”). By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions. If you do not agree, please do not use our website.

You agree to use this website for lawful purposes only and in a manner that does not violate any applicable laws or regulations. You may not use our site to transmit harmful, fraudulent, or misleading content.

Holitro offers dietary supplements intended to support general wellness.

  • Our products are not intended to diagnose, treat, cure, or prevent any disease.

  • Statements on this site have not been evaluated by the Food and Drug Administration (FDA).

  • Information provided on this website is for educational purposes only and should not be considered medical advice.

Always consult a qualified healthcare professional before starting any supplement, especially if you are pregnant, nursing, have a medical condition, or are taking medication.

By using this website and purchasing our products, you confirm that you are at least 18 years of age or have permission from a legal guardian.

All prices are listed in [USD or your currency] and are subject to change without notice.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Payment must be received in full before an order is processed.

  • In the event of pricing or product description errors, we reserve the right to cancel affected orders.

Shipping times are estimates and not guaranteed.

  • We are not responsible for delays caused by carriers, customs, or incorrect address information.

  • Risk of loss passes to you upon delivery to the carrier.

Please refer to our Shipping & Returns Policy for more details.

Returns and refunds are subject to our Return Policy, which is available on our website. We reserve the right to deny refunds for products that have been opened, used, or damaged, unless otherwise stated.

To the fullest extent permitted by law, Holitro shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website.

Your use of our products is at your own risk.

You agree to indemnify and hold harmless Holitro, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting. Continued use of the website constitutes acceptance of the revised terms.

Privacy & Cookies

a) Personal Information You Provide

When you interact with our site, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed securely by third-party providers)

  • Account details (if you create an account)

We collect this information to process orders, provide customer support, and communicate with you.

b) Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • Referring website or search query

This data helps us understand how visitors use our site and improve performance.

 

We use your information to:

  • Process and fulfill orders

  • Communicate about purchases, updates, or promotions

  • Improve website functionality and user experience

  • Detect fraud and maintain site security

  • Comply with legal and regulatory obligations

We do not sell your personal information.

If you opt in to receive emails from us, we may send:

  • Order confirmations and updates

  • Educational content

  • Promotions or special offers

You may unsubscribe at any time by clicking the link in our emails.

What Are Cookies?

Cookies are small data files placed on your device that help websites function properly and remember preferences.

How We Use Cookies

Holitro uses cookies to:

  • Enable core site functionality (shopping cart, checkout)

  • Remember preferences

  • Analyze site traffic and performance

  • Support marketing and advertising efforts (if enabled)

Cookies help us provide a smoother, more personalized experience.

Types of Cookies We Use

  • Essential cookies: Required for the website to function

  • Analytics cookies: Help us understand site usage (e.g., traffic patterns)

  • Marketing cookies: Used to deliver relevant ads (only if enabled)

You can control or disable cookies through your browser settings.
Please note: disabling cookies may affect site functionality, including checkout.

We may share necessary data with trusted third-party providers, including:

  • Payment processors

  • Shipping carriers

  • Analytics and email marketing services

These providers only receive the information needed to perform their services and are required to protect your data.

We take reasonable steps to protect your personal information using industry-standard security measures. However, no online transmission is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent for marketing communications

To exercise these rights, contact us using the information below.